Refund policy

Refund & Return Policy

At Zayloi, your satisfaction — and your pet's happiness — is our top priority.

• You may request a return within 14 days of receiving your order.

• To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

• Shipping costs are non-refundable.

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund within 2-3 business days.

• If approved, your refund will be processed to your original payment method within 5-7 business days.

For any return or refund inquiries, our customer service team is here to help:

📧 zayloi.support@gmail.com